FAQs

Where and when do we meet?

Time and Place?

  • Morning tours start at the west side of the Vancouver Convention Centre, Canada Place. by the Olympic Flames. Morning tours end 500m west of the start point.
  • Evening tours start and end at Sunset Beach –  1175 Beach Ave, Vancouver (Parking lot by the water)
  • E-BIKE Tours depart after equipment fitting and tutorial (generally takes about 15mins) Guided E-Bike Tours meet at 9am. Self-guided E-Bike Tours meet at 9am, 5pm, or customized departure time via Special Request.

What are the tour options?

Choose your adventure:

When do you offer tours?

For the 2019 season, Vancouver E-Bike Adventures offers tours from May to October.

How much do the tours cost?

Cost:

  • Self Guided (with aid of Navigation unit) E-Bike Adventure Tours – $89.00 + tax (BC GST 5%)
  • Guided E-Bike Adventure Tours – $124.00 + tax (BC GST 5%)
  • Wine and Cheese tours – $99.00 + tax (BC GST 5%)
  • Group Rates available by Special Request

What's included on the tours?

What is included?

  • E-Bike fitting/intro session
  • E-Bike and helmet  included.
  • Bottled water and picnic lunches (or Wine and Cheese – an option for the Evening Tour) included for all E-Bike Tours
  • Rain ponchos in case of rain.
  • Easy to read maps attached to the handle bars. GPS units for all Self-Guided tours.
  • Support van should you get lost or require maintenance.

What's not included on the tours?

What is not included?

  • Purchases along the way.
  • Gratuities (optional)

What should I know before I take a tour?

Know Before You Go

  • Participants should weigh under 130 kilograms (286 lbs) to ride the E-Bike
  • Trainers will teach you safe E-Bike operation basics before the tour.
  • Participants must be 16 years or older and helmets are mandatory in BC.
  • The tours operate rain or shine (within reason). You will be notified of any weather related cancellations. Rain ponchos are provided should it begin to rain while touring. It is a good idea to bring along sun protection in the summer and something warm to wear in the spring and fall.

Cancellations and Refunds

Cancellations & Refunds:

  • Full refund for cancellation up to 1 day (24 hours) prior to scheduled tour departure time.
  • Full refund for cancelled tours due to weather (at the discretion of the tour guide).
  • No refunds for cancellation less than 24 hours from scheduled tour departure time.

No exceptions are made to our cancellation policy, including weather and personal emergencies. There is no refund for arriving late or departing early from a tour, nor for any meals, or services not used while on tour. Vancouver E-Bike Adventures is not responsible for cancellations, amendments, or additional fees incurred by clients due to acts of nature, civil unrest, terrorism, strikes, work stoppage, force majeur, or inclement weather. Vancouver E-Bike Adventures reserves the right to cancel a tour. While this is rare, in the event of cancellation, a full refund will be sent to the client and constitutes full settlement. Vancouver E-Bike Adventures is not responsible for expenses incurred such as pre-paid hotel reservations or non-refundable airline tickets or non-refundable travel awards.

Terms and Conditions

Bookings:

Reserve online at vancouverebikeadventures.com or call us at 778-241-6151.
Full payment at time of booking.
Accepted methods of payment:

Cost:

All tours are in $CAD + GST (5% in BC).  Our website – vancouverebikeadventures.com will convert any currency to $CAD.
Rates are per person. As our tours are limited to small numbers and fill quickly, we recommend booking early.

  1. Self Guided (with aid of Navigation unit) E-Bike Adventure Tours – $89.00 + tax (BC GST 5%)
  2. Professionally Guided E-Bike Adventure Tours – $124.00 + tax (BC GST 5%)
  3. Self-Guided Sunset Tour – $99.00 + tax (BC GST 5%)

Confirmation:

You will receive confirmation upon full payment either online or over the phone.

Cancellations & Refunds:

  • Full refund for cancellation up to 1 day (24hours) prior to scheduled tour departure time.
  • Full refund for cancelled tours due to weather (at the discretion of the tour guide).
  • No refunds for cancellation less than 24hours from scheduled tour departure time.

No exceptions are made to our cancellation policy, including weather and personal emergencies. There is no refund for arriving late or departing early from a tour, nor for any meals, or services not used while on tour. Vancouver E-Bike Adventures is not responsible for cancellations, amendments, or additional fees incurred by clients due to acts of nature, civil unrest, terrorism, strikes, work stoppage, force majeur, or inclement weather. Vancouver E-Bike Adventures reserves the right to cancel a tour. While this is rare, in the event of cancellation, a full refund will be sent to the client and constitutes full settlement. Vancouver E-Bike Adventures is not responsible for expenses incurred such as pre-paid hotel reservations or non-refundable airline tickets or non-refundable travel awards.

Waiver Form:

Click here to complete a Waiver Form for each participant

Responsibility:

  • Clients are responsible for the loss, theft, or damage of any and all Vancouver E-Bike Adventures equipment rented and/or accepted by them on the tour. This includes, but not limited to electric bike, navigation unit, lock, cooler, and helmet.
  • Clients are responsible for selecting a tour suitable for their athletic ability. They are responsible for reading all tour details, informing us of any medical or dietary restrictions, signing our assumption of risk form, and obeying all safe biking rules.
  • Clients are responsible for their individual health and dietary restrictions regarding consumption of Vancouver E-Bike Adventures supplied drinks and food items.
  • In connection with bicycle trips offered by Vancouver E-Bike Adventures, clients must wear a bicycle helmet while on tour.
  • Vancouver E-Bike Adventures reserves the right to decline or withhold service to any person who, for physical or other reasons, may endanger the well-being or enjoyment of the group.
  • Vancouver E-Bike Adventures is not responsible for the actions of our contracted service providers. Vancouver E-Bike Adventures is not responsible for cancellations, amendments, or additional fees incurred by clients due to acts of nature, civil unrest, terrorism, strikes, work stoppage, force majeure, or inclement weather.

Itinerary:

We are constantly fine-tuning our trips and, on occasion, we may amend an itinerary to include a different route. All efforts are made to keep any changes to a minimum, and our alternatives will be of the highest quality, as always offered by Vancouver E-Bike Adventures.

Mailing List:

Vancouver E-Bike Adventures respects your privacy. We never sell your address or private information to commercial entities. If you are receiving multiple copies of our e-mails or brochures, please contact us by phone or e-mail and we will revise your address.

Vancouver E-Bike Adventures
Vancouver, BC Canada V6K 1Y2
Phone: 778-241-6151

Updated: Jan 29, 2019

Waiver Form

  • Vancouver E-Bike Adventures Waiver

    – – –

    RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT, BY SIGNING THIS DOCUMENT YOU WILL WAIVE OR GIVE UP CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR TO CLAIM COMPENSATION FOLLOWING AN ACCIDENT PLEASE READ CAREFULLY!

    – – –

    TO: Vancouver E-Bike Adventures and their directors, officers, employees, guides, agents, independent contractors, subcontractors, representatives, successors and assigns (all of whom are hereinafter collectively referred to as “the Releasees”)

    DEFINITION

    I, as a person of the undersigned, hereby acknowledge, agree and understand that there are inherent risks and dangers attached to outdoor activities, and in particular to the sports of biking and road cycling (including electric bikes) related activities. I agree to assume completely those risks and dangers of whatever nature. Moreover, I agree to assume solely full responsibility for all damage of any nature that I might cause to third parties. Moreover, in consideration of the acceptance of my registration as a participant, and /or use of rental equipment like bicycles (including electric bikes) and their equipment, I hold free and harmless from any liability the organizer, Vancouver E-Bike Adventures, its administrators, its organizer, its employees, its representatives; the BCMCA and Cycling BC, their representatives, and volunteers; Her Majesty the Queen in Right of Province of British Columbia; all sponsors and organizations involved in this tour as well as any other person or organization directly or indirectly involved in this tour. I therefore forever waive my right to claim and my right of action against each and every person mentioned in the foregoing lines in relation with the occurrence of any loss, damage or injury of any nature that I might sustain regarding this event, before, during and after its happening.

    I AM AWARE OF THE RISKS, DANGERS AND HAZARDS ASSOCIATED WITH OUTDOOR ACTIVITIES, AND IN PARTICULAR TO ROAD CYCLING (including e-biking) AND OTHER OUTDOOR ACTIVITIES AND I FREELY ACCEPT AND FULLY ASSUME ALL SUCH RISKS, DANGERS AND HAZARDS AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE OR LOSS RESULTING THEREFROM.

    I further acknowledge and agree that all expenses associated with an accident or emergency situation, rescue or first aid will be my responsibility and will not be covered by the Releasees.

    RELEASE OF LIABILITY, WAIVER OF CLAIMS AND INDEMNITY AGREEMENT

    In consideration of the Releasees allowing me to participate in outdoor activities as defined in this Agreement, and for other good and valuable consideration, the receipt and sufficiency of which is acknowledged, I hereby agree as follows:

    1. TO WAIVE ANY AND ALL CLAIMS that I have or may in the future have against the Releasees and TO RELEASE THE RELEASEES from any and all liability for any loss, damage, expense, illness or injury including death that I may suffer, or that my next of kin may suffer as a result of my participation in cycling activities, DUE TO ANY CAUSE WHATSOEVER.

    2. TO HOLD HARMLESS AND INDEMNIFY THE RELEASEES from any and all liability for any property damage or personal illness or injury to any third party resulting from my participation in biking, cycling (including electric biking) and other outdoor activities;

    3. This Agreement shall be effective and binding upon my heirs, next of kin, executors, administrators, assigns and representatives, in the event of my death or incapacity.

    4. This Agreement and any rights, duties and obligations as between the parties to this Agreement shall be governed by and interpreted solely in accordance with the laws of the Province of British Columbia and no other jurisdiction; and

    5. Any litigation involving the parties to this Agreement shall be brought solely within the Province of British Columbia and shall be within the exclusive jurisdiction of the Courts of the Province of British Columbia.

    In entering into this Agreement I am not relying on any oral or written representations or statements made by the Releasees with respect to the safety of cycling and other outdoor activities, other than what is set forth in this agreement.

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • Add your signature or signature of parent or guardian if participant is under the age of 19

    We will safely store your luggage while you take one of our tours!

  • I CONFIRM THAT I HAVE READ AND UNDERSTOOD THIS AGREEMENT PRIOR TO SIGNING IT, AND I AM AWARE THAT BY SIGNING THIS AGREEMENT I AM WAIVING CERTAIN LEGAL RIGHTS WHICH I OR MY HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, ASSIGNS AND REPRESENTATIVES MAY HAVE AGAINST THE RELEASEES.

Book your E-Bike adventure today!